DORA readiness
Garansure was built specifically for insurers, MGAs and brokers operating in regulated environments where operational resilience, governance and accountability are critical. The platform incorporates security, auditability and operational controls designed to support organizations as they strengthen their resilience frameworks and address evolving regulatory requirements.
The Digital Operational Resilience Act (DORA) establishes requirements for financial entities to improve their ability to withstand, respond to and recover from operational disruptions and information and communication technology (ICT) risks.
While compliance with DORA depends on an organization’s governance, procedures and operational practices, Garansure provides capabilities that can support operational resilience, oversight and accountability.
Supporting operational resilience
Operational resilience requires more than technical security controls. It requires organizations to understand risks, maintain oversight, manage critical operations and respond effectively to incidents and disruptions.
Garansure incorporates controls that help organizations strengthen resilience across insurance distribution, underwriting and policy administration processes.
- Role-based access controls.
- Multi-factor authentication.
- Comprehensive audit logging.
- Tenant and partner isolation.
- Operational monitoring.
- Controlled administrative workflows.
Governance and accountability
DORA places significant emphasis on governance, oversight and accountability. Organizations must be able to understand who performed actions, when those actions occurred and how critical operations are managed.
Garansure provides comprehensive audit and traceability capabilities designed to support governance requirements and operational oversight.
- Append-only audit logging.
- Database-enforced audit integrity.
- User and organizational context tracking.
- Administrative activity monitoring.
- Configurable retention policies.
These capabilities help organizations investigate incidents, support internal controls and demonstrate accountability across operational processes.
Access control and risk reduction
Strong identity and access management controls are fundamental components of operational resilience.
Garansure incorporates multiple layers of authentication and authorization to help reduce the risk of unauthorized access and administrative misuse.
- Mandatory two-factor authentication for administrators.
- Strong password policies.
- Role-based permissions.
- Step-up authentication for sensitive actions.
- Session protection and access monitoring.
- Segregation-of-duties support for underwriting workflows.
These controls help organizations implement appropriate governance and operational safeguards across business-critical activities.
Secure architecture and tenant isolation
Operational resilience depends on maintaining clear separation between organizations, users and business processes.
Garansure incorporates layers of tenant and partner isolation to help protect data and reduce the risk of unauthorized access across organizational boundaries.
- Separate PostgreSQL database for each tenant organization.
- Partner-level segregation through database-level controls.
- Tenant-scoped access validation.
- Controlled white-label domain verification.
These controls support secure operation across insurers, MGAs, brokers and distribution partners.
Monitoring and operational visibility
Visibility into system activity and operational performance is an important component of resilience and risk management.
Garansure incorporates monitoring and operational safeguards designed to support platform stability and administrative oversight.
- System health monitoring.
- Background job processing and workload separation.
- Administrative activity tracking.
- Controlled error handling.
- Production safeguards for critical operations.
Supporting incident investigation
Organizations must be able to investigate operational events, security issues and administrative activities efficiently.
Garansure’s audit and logging capabilities provide detailed visibility into platform activity, helping organizations identify, review and understand events affecting operational processes.
Audit records include user activity, timestamps and organizational context, supporting internal investigations and governance processes.
Designed for regulated insurance organizations
Garansure is designed specifically for insurers, MGAs and brokers operating within regulated insurance markets.
The platform combines operational controls, security measures, auditability and governance capabilities to support organizations seeking to strengthen their operational resilience and risk management frameworks.
DORA and Garansure
Garansure is designed with DORA requirements in mind and provides features that can support operational resilience, governance and accountability.
As with any software platform, achieving DORA compliance requires a combination of technology, policies, procedures, risk management and organizational governance implemented by each financial entity.